30-Day Returns Policy
At Athletiq we strive to provide you with high-quality gymwear that meets your expectations. However, we understand that there may be instances when you need to
return or exchange a product.
To ensure a seamless experience, we have outlined our 30-
day returns policy below:
1. Eligibility Criteria for Returns:
Returns are accepted within 21 days from the date you receive your purchase.
The item must be in its original condition, unworn, unwashed, in the original
packaging
Proof of purchase, such as a receipt or order number, is required for all returns.
2. Returns Process:
Simply package the item securely and return to Athletiq 25 Kings Hedges, St Ives,
PE27 3XU.
Please include the Athletiq returns form stating your reason for returning your goods. Your return MUST include your order number.
3. Return Shipping:
Customers are responsible for return shipping costs.
We recommend using a trackable shipping method to ensure the safe delivery of
your return.
Athletiq is not responsible for items lost or damaged during return shipping.
4. Refund Process:
Once we receive your return and verify its condition, we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow 8-10 business days for the refund to appear in your account, depending
on your financial institution.
7. Defective/Damaged Items:
If you receive a defective or damaged item, please contact our customer service
team within 7 days of receiving the product via email: support@teamathletiq.com.
We will provide instructions for returning the item and arranging a replacement or
refund.
By shopping with Athletiq you agree to abide by the terms outlined in this returns policy.
We value your satisfaction and will do our best to ensure a positive experience. If you have any questions or concerns, please don't hesitate to reach out to our customer service team via email: support@teamathletiq.com.
Thank you for choosing Athletiq for your fitness apparel needs!
Sincerely, Team Athletiq.
